ISBN | 9781931109086 |
Book Title | Going above and Beyond : Reach the Pinnacle of Customer Service by Learning How To... Think and Act Like a Concierge |
Publisher | Newroad Publishing |
Item Length | 9 in |
Publication Year | 2009 |
Format | Perfect |
Language | English |
Item Height | 0.4 in |
Author | Katharine C. Giovanni |
Genre | Business & Economics |