| Return postage will be paid by | Buyer |
| Returns Accepted | Returns Accepted |
| After receiving the item, your buyer should cancel the purchase within | 30 days |
| Return policy details | 1. All items are covered by a 14 days return policy from the date of delivery with the exception of personal nature/intimate items (breast pumps, hair removal, electric blankets, parts that come into contact with the body etc.), batteries that have been opened, DVD, Blu ray, software or anything that has access to codes or copying etc. Clothes are accepted back but our original postal costs are non-refundable due to the amount of times a piece of clothing is returned simply for things like wrong "shade" wrong "size" “change of mind” etc.
2. As you haven’t been able to physically see the goods, the Distance Selling Act states that you have a seven-day cooling off period, we offer a 14 day cooling off period which starts from the date of receipt.
3. Items returned under this act MUST be UNUSED and return postage must be paid for by the buyer. Any damage or items missing from the returned item will be deducted from the refund.
4. Original delivery charges are non-refundable for anything except a faulty item. No exceptions. If an exchange is requested then extra postage charges will be applied (this would be the same price as the original postage cost)
Even if P&P is free the original postage cost will be deducted. If returning an item you the customer will be responsible for the cost of returning the item to us. We recommend a secure method that requires a signature on delivery. Please note the item must be in its original condition as received and unopened. Only if the item is faulty will postal costs be reimbursed (this will be subjected to our testing procedures).
5. For security and health and safety reasons we will not be able to accept returns of personal nature products that have been used unless a fault has developed (this will be subjected to our testing procedures).
6. Warranty will be deemed void if the item is liquid damaged, tampered with in any way or our warranty seals are broken or tampered with.
7. All serial numbers and warranty void label numbers are recorded against the buyer to prevent fraud.
8. Any glass, porcelain or ceramic products are returned at the customers own risk. |
| Brand | Brand |
| Department | Department |
| Type | Type |
| Occasion | Everyday |
| Size | S |
| Main Colour | Blacks |
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