Binding | Hardcover |
Weight | 1 lbs |
Product Group | Book |
IsTextBook | No |
ISBN | 9780071603652 |
Book Title | Customer Rules: the 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World |
Publisher | Mcgraw-Hill Education |
Item Length | 9.1 in |
Publication Year | 2008 |
Format | Hardcover |